Shipping & Delivery Policy
Last updated: January 2026
At Pro Mobiles, we aim to deliver refurbished and used mobile devices safely and on time. This Shipping & Delivery Policy explains how orders are processed and delivered.
1. Order Processing
Orders are processed after confirmation through phone, WhatsApp, email, or contact form. Once confirmed, orders are typically processed within 1–2 business days.
2. Shipping Locations
We currently ship products across India. Delivery availability may vary depending on location and courier service coverage.
3. Delivery Time
Estimated delivery time ranges from 3–7 business days, depending on your location. Delays may occur due to unforeseen circumstances such as weather, logistics issues, or public holidays.
4. Shipping Charges
Shipping charges, if applicable, will be communicated during order confirmation. In some cases, shipping may be free depending on promotional offers or order value.
5. Packaging
All products are securely packaged to prevent damage during transit. Pro Mobiles ensures safe handling before dispatch.
6. Order Tracking
Tracking details will be shared once the order is dispatched, where available. Customers can track their shipments through the courier partner.
7. Delivery Issues
If you experience delayed delivery, damaged packaging, or receive an incorrect product, please contact us immediately for assistance.
8. Address Accuracy
Customers are responsible for providing accurate shipping information. Pro Mobiles is not responsible for delays or non-delivery due to incorrect address details.
9. Contact Us
For any questions regarding shipping and delivery, please contact us:
